Day 2 Keynote: Retail Store Tours: Disruptive Trends and New Models at Retail
Date & Time
Wednesday, November 11, 2020, 12:15 PM - 1:30 PM
Dan Hodges

The future is happening now. As the pace of change in technology and society accelerates, so do the forces driving change in the retail marketplace. You can bet your business that what is disruptive today will be critical tomorrow.
Virtual Retail Store Tours deliver immersive retail experiences designed to transform your thinking and business. Dan Hodges, Retail Technology Futurist and Founder & CEO of Retail Store Tours and The World Retail Forum will be your guide as we explore the world of innovative store design in a forty-five minute tour.
Dan will cover world class examples from mass market, grocery, drug, convenience and specialty, and how the current climate has accelerated change. The stores selected rank high on the Consumer Engagement Index (CEI), which is a real-time measurement of consumer engagement and is predictive of a company’s financial performance. The factors include store safety, the human touch, the use of technology, store design and experience, brand story, employee training, change, unique value proposition.

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