Name
Sustaining the Customer Journey
Description
Today, loyalty is evolving beyond rewards to become a more powerful driver of engagement, traffic and growth. In this fireside chat, Giant Eagle will share how it’s taking its loyalty program to the next level, using customer data to create more relevant experiences and new reasons to engage–from fuel rewards to targeted promotions. The conversation will explore how those insights are also shaping marketing and merchandising decisions across the customer journey.
Speakers
Kasey Sheffer - Vice President, Marketing and Own Brands, Giant Eagle
Tara Donaldson - Content Strategist, Events, Path to Purchase Institute
Tara Donaldson - Content Strategist, Events, Path to Purchase Institute
Date
Thursday, November 12, 2026
Time
9:35 AM - 10:00 AM (CST)