Retail media has transformed the online and in-store landscape, but has our obsession with algorithms and ad placements come at the expense of the customer experience? We're at a critical crossroads in retail.  We're not just talking about digital screens and QR codes – we're talking about a complete reimagining of the shopping experience, where a re-balancing of data, creativity and personalization is required to ignite genuine customer connection. 

Join this conversation to explore how the timeless principles of shopper connection combine with the power of modern retail media technology to re-humanize the omni-channel journey.