Every relationship needs nurturing -- especially agency-client relationships. We’ve found that applying the five love languages can be the key to unlocking greater collaboration, communication and results. Quality time is vital for building connection through regular check-ins and strategy sessions. Words of affirmation foster a positive atmosphere through regular appreciation and feedback. Acts of service show commitment by proactively addressing client needs. Although physical touch is less applicable, it can translate to meaningful in-person interactions. Tangible gifts manifest as effective programs, better business results and industry awards and recognition. In this talk we will share macro trends impacting agency-client relationships and specific actions to drive business results. Attendees will learn:

• A clear understanding of how to identify and serve up your business problem to solve.
• Tips and tricks to deliver creative direction effectively.
• Best-in-class guidance on how to sell business-building ideas within an organization.